FAQs

1. How long does shipping take?

Shipping typically takes 3–5 business days. Please allow 1–2 business days for processing.

2. Do you offer local pickup?

Yes, local pickup is available. You’ll receive an email or text when your order is ready.

3. What’s your return policy?

All sales are final. We do not accept returns or exchanges.

4. Can I cancel or change my order?

Orders can only be canceled or changed within 24 hours of purchase. After that, all sales are final.

5. Do you offer custom wig orders?

Yes! Custom units can be requested via the contact page. Please allow extra processing time for handmade wigs.

6. What payment methods do you accept?

We accept major credit and debit cards, PayPal, Apple Pay, and more.

7. How can I reach customer service?

Use the Contact You can contact us via email at [email protected] or through our website’s contact form. We typically respond within a hour.